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What do I need to bring when I pick up the car?

Last updated: Nov 25, 2025

To ensure a smooth and secure pick-up process, please have the following documents ready:

  • Pickup Slip
    Please present the your booking confirmation provided in your confirmation email.
  • Identification Card or Passport
    Required to verify the identity of the person collecting the vehicle.
  • Driver’s License (Physical Copy)
    A valid physical driver's license must be presented, even if it has been uploaded earlier.
    A physical license is necessary for traffic checks as digital copies may not be accepted by authorities.

Important: Please ensure all documents are valid and up-to-date before your pick-up.
If you need assistance or have any questions, our Customer Experience Team is happy to help.